Call Center Outsourcing

Our telephone researchers are great at interacting with people.

To outsource you business or organization’s call center activities…

Contact Us For A Quote

Our telephone researchers are great at interacting with people. The quality of your results depends on their professionalism and accuracy – their overall commitment to research.

Our telephone interviewers are completely trained in the latest and survey research technology and methodology. Techniques such as refusal conversion and the minimization of non-response are essential to effective interviewing. We educate our staff in detail before each project so that they clearly understand survey topics and instructions. Our staff is fluently bilingual.

Oraclepoll uses the latest version of Voxco’s Interviewer CATI software throughout its data collection facilities. This integrated sample management system allows both Oraclepoll and our clients to monitor and manage the project in real time.

  • Live operators 24 hours a day 7 days a week
  • Both in bound and outbound calls
  • With our command centre live agents, online and IVR fully integrated
  • Multilingual call centre
  • Fluently bilingual in both official languages and no “accents” when call in Quebec
  • Competitive prices and cheaper than IVR
  • 100% Canadian owned and operated
  • All calls originate from Canada
  • Pricing based on a per call basis or hourly
  • Easy and seamless project set up for each project (within 24 hours)
  • Daily, hourly or instant data transfers as needed
  • Person to person contact – not machine to person
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